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⟩ Operational and Situational Travel Consultant Job Interview Questions

β˜› What excites you about being a travel agent?

β˜› How has your work experience prepared you for this position?

β˜› How do you feel about working in sales?

β˜› What would you differently if you saw that you weren’t meeting sales goals?

β˜› How much, in percentages, do you book for air travel, hotels, and cars?

β˜› Rank your air travel, hotel, and car bookings by volume. What do you book most?

β˜› What GDS systems have you used before?

β˜› How do you find the lowest fees for your client?

β˜› You’re on the phone with an angry customer. How do you calm them down?

β˜› What kinds of questions would you ask a walk-in client?

β˜› What would you do if your customer couldn’t afford the package you suggested?

β˜› Describe a time you impressed a customer. What did you do, and what did you learn from that experience?

β˜› Describe your approach to planning a complex itinerary.

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