► What are three positive character traits you don't have?
► What are the qualities of a good leader?
► Tell about a time that you had to adapt to a difficult situation.
► Can you describe a time when your work was criticized?
► Who was your favorite manager and why?
What's your biggest weakness as Customer Service Manager?
Tell us about any issues you've had with a previous boss?
Tell me what is your preferred management style?
Tell us a suggestion you have made that was implemented?
Let us talk about salary. What are you looking for?
Tell me what do you consider the core criteria for a successful customer service department?
Tell us is there anyone you just could not work with?
Why are you looking (or why did you leave you job)?
Tell me how have you used data to improve the level of customer service?
Tell me would you rather work for money or job satisfaction?
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