► What would you do if you where given 10 tasks but only have time for 8?

► Tell me what you know about a ticketing system.

► What do you know about a ticketing system?

► How well do you work under pressure?

► Do you work well within a team?

► What would you do if you had to deal with a problem last minute?

► How would you deal with an angry client/customer?

► Give me an example of when you went the extra mile for a customer?

► How would you solve a problem creatively or in a creative way?

► If you had to decline an urgent request from a client what would you do?

► What targets did you deal with in the past and what where their results?

► Why should we hire you for this Customer Service Role?