I have had plenty of instances to handle irate customers effectively. The tact is – never loose your temper and listen them patiently. Once you know what is wrong, you can make amends for it and help them out appropriately.
Have you ever had to bend the rules in order to achieve a goal?
Tell us how are you when you're working under pressure?
How to Answer "Why should we hire you?"
What do you feel are your greatest strengths?
What would be your choice of weapon to carry while on duty?
Would you rather be liked or feared?
Tell me about a suggestion that you have made that has been successfully implemented?
How to Answer "Do you have any questions for me?"
What do you think about the criminals having more powerful guns than you do?
Are you willing to travel or relocate if necessary?
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