To deal with customer having language barrier,
☛ Install translation aids on customer service workstations
☛ Offer chat, e-mail or customer support options in their native language if possible on top of the phone calls
☛ Hire additional personnel with the language skills needed to work with this customer segment
☛ Enroll language barrier procedures that can be used when handling foreign customer calls
Why did you choose the police career?
What did you like least about your last job as Highway Police Officer?
Tell me about a time when you had to deal with a difficult person. How did you handle the situation?
Managerial and Supervisory Knowledge Based Humanitarian Affairs Officer Interview Questions
On a job how do you handle conflict?
Have you ever had difficulty working with your manager?
Non-Supervisory Skills Based Humanitarian Affairs Officer Interview Questions
What is SAR Technique?
Have you been a team leader? Describe your role as a team leader. Tell us about the challenges you faced in trying to resolve issues among team members. What could you have done to be more effective?
Managerial and Supervisory Skills Based Humanitarian Affairs Officer Interview Questions
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