► Have you ever been in a situation where you had to settle an argument between two friends (or people you knew)? What did you do? What was the result?
► Have you ever had to settle conflict between two people on the job? What was the situation and what did you do?
► Tell us about a time when you had to help two peers settle a dispute. How did you go about identifying the issues? What did you do? What was the result?
Operations Research came into being due to A. medical reasons B. military reasons C. educational reasons D. to improve transportation E. None of the above
The use of computers in data processing has had several impacts on business. Which of the following is not one of them? A. easier business growth B. fewer clerical workers C. increased data-processing costs D. more and better information E. None of the above
The model curriculum for information-system education suggested by the _____ has a more theoretical and conceptual basis, whereas the model by the _____ is more practical and applied in nature. A. AI, ES B. KBS, AI C. ACM, DPMA D. SISD, MMD E. None of the above
_____ means that the manager spends his or her time dealing with exceptions or those situations which are out of control A. relevant B. management by exception C. predictive reports D. control E. None of the above
A standards manual specifies standards that are to be followed in A. system design B. system operation C. both (a) and (b) D. neither (a) nor (b) E. None of the above
Slack is the calculated time span within which the event must occur A. true B. false C. cannot be said D. All of the above E. None of the above
If you are an information-system manager, which organization is most appropriate for your interest? A. ACM B. SIM C. ASA D. IEEE E. None of the above
The DBA is A. a person B. a computer device C. a communication technique D. All of the above E. None of the above
Data has to be _____ before it can be converted into information. A. transformed B. processed C. changed D. engineered E. None of the above
The analysis and design of application systems are the responsibility of a _____ A. Computer Operator B. Programmer C. System Analyst D. Data entry operator E. None of the above
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