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⟩ General Maintenance & Help Desk Administration based Systems Support Manager (MIS) Interview Questions

► Describe a situation in which you were involved with one of the following: troubleshooting procedure, system backup and failure recovery.

► What IT tracking software have you used to monitor/maintain remote systems?

► Have you interacted with customers or internal clients on a daily basis? What level of help desk support have you provided to resolve IT-related issues?

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