☛ Do you get sea sick?

☛ What is your most relevant customer service experience?

☛ What companies do you feel deliver excellent customer service, why?

☛ What type of customer / passenger do you like the most?

☛ What type of customer / passenger do you like the least?

☛ How would you deal with a difficult guest?

☛ How would you deal with an intoxicated passenger?

☛ Describe a situation where you had to deal with a difficult customer.

☛ Describe a situation when you were treated well as a customer.

☛ Give an example of how you would provide exceptional customer service.

☛ How will you handle homesickness?

☛ Are you able to work 10 to 12 hours per day and seven days a week?

☛ Have you ever had a roommate?

☛ Are you able to live in a small room that you must share with another person?

☛ What is your worst personal habit?

☛ What do you think this job will do for your career?

☛ What are your goals?

☛ How do you plan to achieve your goals?

☛ How would you describe your ideal job?

☛ What is your dream cruise ship job?

☛ How long do you intend to work on cruise ships?

☛ Where do you see yourself in five years?

☛ What do you intend to do after working on cruise ships?

☛ What is your worst work habit?

☛ Have you have had a conflict with a roommate? How was it resolved?

☛ What would you do if you suspected a cabin mate was taking drugs?

☛ What would you do if you suspected a cabin mate or colleague was stealing?

☛ How would you react to finding your cabin mate in bed with somebody?