Three years back when I was working as a trainee, a customer came for the blow dry. I wanted to practice my newly acquired skill of outward blowing and convinced the customer that it would suit her. But when I started it, my supervisor came and suggested a straight blow. I didn’t like the idea however I complied. When the look was complete I realized outward would not have suited the client’s face that well. That day onwards, I carefully assess the client’s facial features before making a suggestion and always suggest what is most suitable for them instead of what I feel like doing.