⟩ What approaches do you use in communicating with different people, customers, staff, co-workers, management? How do you know you are communicating effectively?
Communication starts with the right time and place. Then, after organizing my thoughts and ideas, I speak clearly and articulately. I also use body language, such as my hands and facial expressions, to keep the person engaged and involved in the conversation. Finally, I listen to the person's reply and thank them for listening. I know I have effectively communicated if the person is actively involved, responsive, and shows understanding.
