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⟩ Tell me what does excellent customer service mean to you?

As a cashier, you will be working with the public at all times. It is essential that you provide excellent service and that your standards of service match your potential employer's. In your answer, highlight the importance of good service, identifying solutions and resolving issues to the customer's satisfaction.

If possible, offer examples of times when you went the extra mile to offer customer satisfaction. (Reminder: it’s important to be positive. The unvarnished truth might be that the customer was a pain, but it will be more persuasive if you spin the story to focus on your ability to give excellent customer service by resolving their issue.)

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