☛ Tell me about a time you had to deal with a difficult patient

☛ Have you ever had to deliver bad news to a patient? How did you do it?

☛ Describe a time you didn’t get along with a superior

☛ Have you ever disagreed with a colleague for a treatment or nursing procedure? How did you resolve it?

☛ Tell me about a time a patient thanked you for providing excellent care

☛ Have you ever made a mistake concerning a patient? What did you learn?