⟩ Tell us what are the three abilities of an ideal help desk person?
☛ Ability to listen others
☛ Ability to present your thoughts clearly
☛ To be patient especially in a tense situation
☛ Ability to listen others
☛ Ability to present your thoughts clearly
☛ To be patient especially in a tense situation
Tell us what kind of people are your current users? Do you like them?
Tell me what does excellence in customer service mean to you?
Tell us how do you respond when you do not know the answer?
Tell me in which areas do you consider yourself to be a specialist?
Explain me how do you respond when you do not know the answer?
Tell us how important is customer service for you?
Tell us how do you handle irate customers?
Explain me how you deal with the frustrated customer?
Tell us how good are you at solving problem on phone?
Explain me why do you want this job?