⟩ Tell us what is your worst experience so far as a help desk assistant?
Try to give answer where you had a minimum conflict or misunderstanding with the customer, and then explain how you had solved the problem.
Question and Answer:
Home Front Desk Representative
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IT Help Desk interview questions part 4
IT Help Desk interview questions part 3
Do you know what is ITIL?
Tell me how you keep your IT knowledge and skills up to date?
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