IT and computer knowledge would be an additional assets for an helpdesk associate, and evencompany can take a help of computer software to minimize the workload and to communicate with the customer effectively.
How would you fix the problem if someone finds that their internet connectivity is down?
How will you troubleshoot if a user is unable to boot windows?
Tell me how much important is customer service for you?
How would you handle the circumstances if a user calls with a technical issue with which you are completely unfamiliar?
IT Help Desk interview questions part 4
IT Help Desk interview questions part 3
Do you know what is ITIL?
Tell me how you keep your IT knowledge and skills up to date?
In what areas do you consider yourself to be a specialist?
When a caller says that he cannot log-in to his account what is the first thing that comes to your mind?
rendc.org
Whether it is technological solutions or user-oriented innovations, We have put together for you the best sources of HR Interview Questions and Answers, Tech Ideas, and Programming Tutorials."
Get all the latest information on rendc.org
© 2022 | All rights reserved.
RENDC
welcome to www.rendc.org
