⟩ Suppose if you found yourself in a situation where a visitor has become antsy because of your refusal to let him in, how would you handle the situation?
How I handle things actually depend on how explosive the situation can be. I will first analyze if the visitor has the capacity to harm me or other people in the vicinity. If he doesn’t, I will politely ask him to calm down while we look for a situation. If the situation is such that the visitor is being volatile, I will have no choice but to ask for security backup.
