⟩ Explain what are two of the most important duties of a front desk officer?
Facilitating front desk operations and providing visitors and customers with information are the two most important duties in this job.
Facilitating front desk operations and providing visitors and customers with information are the two most important duties in this job.
In what areas do you consider yourself to be a specialist?
When a caller says that he cannot log-in to his account what is the first thing that comes to your mind?
How do you make sure that you are able to communicate what you want to say to the customer?
Tell me how well-versed are you with troubleshooting hardware problems?
What is excellence in customer service?
Tell me how you handle an angry customer?
Do you know What is good customer service?
What is IT Help Desk?
What are the skills for Help Desk Job?
IT Help Desk interview questions part 2