The most important skill that is required for receptionist is excellent communication skills along with good organisational skills, positive attitude and friendly nature at all time. As a receptionist is the first who contact a person makes with a hotel, so it is very important for receptionist to give a good first expression. Being polite and behaving in professional manner will help to solve the customers problem easily. Along with this you may say that dependability is one of the professional traits that a receptionist must have, because opening the counter on time and demonstrating a responsive attitude are essential characteristics that employees and customers come to expect.