Answers

Question and Answer:

  Home  BPO

⟩ Explain what do you mean by following?

a.) Inbound call centre - Inbound call centres are the call centres which receive calls on behalf of their client – usually the support or customer service centres fall in this category.

b.) Outbound call centre – Outbound call centres are the call centres which make calls on behalf of their clients – usually the sales calls.

 183 views

More Questions for you: