☛ Could you describe the range of recordkeeping systems used in the organisation?

☛ Is records management software used in the organisation? Which sections use this system? What software or systems does it integrate with?

☛ Is electronic recordkeeping used in the organisation?

☛ What retention and disposal authorities do you have which cover records produced in the course of current and (if appropriate) historical business activity?

☛ Does the organisation have difficulty producing records when they are required (eg for litigation, audit, Ministerial or Parliamentary briefing, reporting)? If so, why do such difficulties occur?

☛ In a general sense, are the recordkeeping systems operating in your organisation adequate to meet the requirements of the organisation? Could you give more details?

☛ Does the organisation have formal recordkeeping procedures for staff to follow? If so, are these up to date and adequate?

☛ What level of prominence, resources and support from management do the staff responsible for recordkeeping have within the organisation?

☛ Are any of the organisation's recordkeeping requirements documented?

☛ Have you ever assessed corporate business information systems against recordkeeping requirements?

☛ Are disposal activities regularly undertaken?

☛ Do you regularly assess the effectiveness of your records management program?

☛ Have you assessed the organisation's use of metadata?

☛ What are frequent records management problems or concerns that you are aware of?

☛ Are there formal policies governing records management?

☛ What is management's perception of records management?

☛ Is the organisation compliant with State Records' records management standards?

☛ Is a thesaurus or other tool used to control file titling?

☛ Is the Records Management Unit consulted when new systems are purchased or developed?

☛ Where are the organisation's record, both paper and electronic, stored?

☛ What is the proportion of electronic records in the organisation?

☛ What strategies have previously been employed to improve organisational recordkeeping?

☛ What key records management objectives would you like to see the organisation obtain?