Herzberg came out with two-factor theory of motivation which believed that there are certain factors which enthuse motivation in workers while others de- motivate them. The factors demotivating the workers are called the hygiene factors.

Motivators are the factors that give satisfaction. For e.g.

- Recognition

- Challenges

- Responsibility

The other set of factors are hygiene factors – their presence doesn’t motivate the employees but their absence surely de-motivates them. For e.g. –

- Work conditions

- Salary

- Job security etc.