⟩ What is one of the most challenging situations you have dealt with?
► Interviewee must be able to describe a complicated situation and demonstrate skill and critical thinking in achieving resolution.
► Interviewee must be able to describe a complicated situation and demonstrate skill and critical thinking in achieving resolution.
Tell me have you billed or coded for any specialties?
Tell us do you think insurance companies sometimes play games to see if they can avoid paying claims?
Explain me have you ever appealed a denied claim? What’s your process in resolving a denied claim?
Explain me have you worked on insurance or patient accounts receivables?
Please explain are you familiar with Electronic Medical Records (EMR) systems? Which ones have you used. How did you use it?
Explain me why did you choose [your sector within health care] as a profession?
Tell me are you able to use basic software programs like Word and Excel?
Tell me how would I exceed your expectations on a short-term basis, say, in the first 30 to 60 days on the job?
Please explain about a time when you disagreed with a co-worker?
Please explain do you know how to submit claims to a clearinghouse? Have you ever set up a provider with a clearinghouse or resolved claim submittal problems with them?