► Communication is vital to a successful facility
► Must be comfortable speaking up in a group, being assertive even if the group does not agree with the content, i.e. room change conflicts, patient discharge decisions
Explain me have you worked on insurance or patient accounts receivables?
Please explain are you familiar with Electronic Medical Records (EMR) systems? Which ones have you used. How did you use it?
Explain me why did you choose [your sector within health care] as a profession?
Tell me are you able to use basic software programs like Word and Excel?
Tell me how would I exceed your expectations on a short-term basis, say, in the first 30 to 60 days on the job?
Please explain about a time when you disagreed with a co-worker?
Please explain do you know how to submit claims to a clearinghouse? Have you ever set up a provider with a clearinghouse or resolved claim submittal problems with them?
Explain me what practice management or medical claims software do you have experience with?
Tell me have you ever had to negotiate in order to get your way when working in a group?
Tell us how long does it take you to process one day’s worth of patient visits or claims?
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