Frequently, evaluators use scoring criteria, which are called "benchmarks" to assist them in making their evaluations.

Benchmarks are statements of excellent, average, and poor responses that candidates may make in answer to

interview questions. Benchmarks are designed to "anchor" the ratings made by evaluators, by providing a standard to

judge the responses to questions along with the ratings (or score). The ratings (scores) correspond to these standards,

thus making the rating process more consistent and reliable.