To conduct an internal audit you should
☛ Decide what you want to achieve
☛ Identify risks and review objectives
☛ Plan and audit activities
☛ Validate the facts and complete the work
☛ Develop a deliverable or report that will drive action
☛ Follow up
Tell me have you ever been in a customer service role? What were your favorite and least favorite parts?
Tell me what will you do when a customer needs to be put on hold but is not agreeing to it?
Tell me how can a call be made successful?
Can you please explain are you a team player?
Tell me what are good telephone etiquettes?
Tell me what should be the priority in telemarketing according to you?
Tell me do you think unwanted marketing should be a crime?
Tell me what's the last thing you learned that you thought was really interesting?
Tell me what are the disclosures required in telemarketing?
When can you join as Insurance Cold Calling Exactive?
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