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⟩ Explain me have you ever handled online reputation crisis?

It is one of the most common social media job interview questions faced by a social media manager.

Tell them what ‘Online Reputation Crisis’ means to you (in accordance to their company’s working) and what are the possible steps you would take to resolve the problem.

Suggest them to have ‘best practice’ protocol if they don’t have one. Mention about the social media policy and how will you resolve the conflicting situation.

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