⟩ Tell me the job you have applied for?
Keep your answer brief. Simply state customer service agents handle ticketing, baggage check-in, baggage claims, reservations, information inquiries and resolving complaints and problems.
Keep your answer brief. Simply state customer service agents handle ticketing, baggage check-in, baggage claims, reservations, information inquiries and resolving complaints and problems.
Explain about a difficult obstacle you had to overcome recently at work? How did you overcome this?
Explain how do you keep yourself motivated?
Explain an example of when you have been really stretched for a deadline, and how you made sure you completed your work on time?
Tell us about a time when you've had to communicate an unpopular management decision to your team. How did you deliver this information?
Tell me how do you deal with work issues? Would anyone know you were having a bad day or would you keep it to yourself?
Tell me when did you last lose your temper? Why? What was the result?
Tell me why do you want this job?
Explain within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer?
Explain about a situation where someone was performing badly in your team? What was the situation? How did you deal with it? What was the outcome?
Please explain your current role and your reasons for applying to the organisation?