Here we want to find out what skills and experience are required and reassure the interview you have the skills and experience to do the job.
☛ I have excellent communication skills which will allow me to work well with customers.
☛ I work well under pressure.
☛ I am physically fit and will not have any problems lifting items up to 70 pounds.
☛ If you have any customer service experience now is the time to mention it.
Tell me what attracts you to the position?
Explain an example of a time when things happened in work to dampen your enthusiasm. How did you motivate yourself and your team?
Explain the most difficult customer you have ever had to deal with. What was the problem, what did you do and what was the outcome?
Explain us three examples of the types of problems you like to solve?
What is CAR Approach?
Tell me what is the biggest challenge you have faced in work in the past 12 months?
How do you manage change as Delivery Person?
Give an example of your strengths and weaknesses behaviour?
Explain me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost?
Tell me how would you manage your time and objectives in your role?
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