Explanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the customer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.
B. Create cases
In clarify CRM billing manager the relation between the paymeans and billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many
Loading of the page in clarify is faster because of the following reasonA) Use lightweight objectsB) Split jspC) Both client and server work on the different machineD) Use of the ejbs
How to add business partner in sap crm
In clarify CRM billing manager the relation between financial account and the billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many
What is the type ID for case object?1) 02) 7753) 444) 4115) 52
Which of the following statements is false about the use of objId in the Clarify CRM database.A) objId never appear in any form of the ClarifyCRM applicationB) The value of the objId can be changed by the end user.C) objId is not dependent on any actual data changes to the data.D) Use of objId results in consistent and faster handling of searches in the database.Explanation The value of the objId cannot be changed by the end user.
Which of the following is not a clarify specific beanA) xbeanB) actionbeanC) workerbeanD) containerbean
The use of the eorder Application in the ClarifyCRM is (Multiple choice)A) Search for productsB) Save the shopping listC) Create casesD) Log notes, views, status
Tell me how is smart client different from thick and thin client?
What is clarify CRM?
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