☛ The flight attendant has exceptional communication skills and is always friendly to customers.
☛ The customer is given assistance when necessary when putting their bags in the overhead compartment.
☛ The flight attendant is always willing to assist anyone with special needs, children or elderly.
Explain your most satisfying experience in attempting to gain management's support of an idea or proposal. What was the situation and how did it turn out?
Explain what if you can't think of an example?
Explain an example of an occasion where you have given constructive criticism to a member of your peer group?
Explain me about a time when you helped to turn around your team's sales performance?
Explain what do you know about the centre/company/role?
Explain can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
Tell me what is your greatest success and achievement to date?
Explain how often do you challenge the way your current company does things or challenge something that you feel needs to change?
Tell us how do you manage time and priorities?
Explain how have you utilized customer complaint feedback to improve how your team are selling?
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