⟩ Tell me are there days and weeks where mileage is significantly lower or higher?
Some companies have busy times. During those times, are more miles available or required?
Some companies have busy times. During those times, are more miles available or required?
Explain outline and describe your current targets and KPIs - How do you ensure you achieve these?
Tell me how creative are you in comparison to your colleagues, i.e. in managing, developing, encouraging and motivating your team?
Tell me what is your experience of the whole end-to-end feedback process (talk through this process) and how do you ensure this feedback improves the service to customers?
Explain me with an example of when you were successful in identifying and developing business opportunities outside existing business?
Tell me how do you ensure that your department's goals are in line with the overall company goals?
Explain an example of how you have dealt with an under-performing team member in the past?
Explain about a time when you had to take charge of a group of people to achieve a particularly important outcome?
Explain me how have you utilized customer complaint feedback to improve how your team are selling?
Explain me about a time when a process or operation was being done poorly. What did you do? How did it work out?
Tell me how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.?