Fundamentally, if you look under the skin of the best teams and call centres, they do have certain things in common: clear communication, consistency, fun, performance management, leadership, engagement, incentives, etc.
Think what made up the best team or company you have been a part of or have seen. Have examples to back up any statements for how you would play a part in, or create, this team or environment yourself.
Tell me will I be required to work shifts? Weekends? Holidays?
Tell me what kind of dispatch equipment or software have you worked with?
Tell us what Type Of Experience Do You Have In This Particular Dispatch Field?
Can you rate your communication skills from 1-10 with proper examples backing your given rating?
Tell us have You Had Conflicts With Your Last Professor Or Boss and How Was This Issue Resolved?
Do you know is there an age requirement to become a Dispatcher?
As you know the accuracy of our dispatchers is important for our company’s success. How do you ensure your call logs and records are accurate and up-to-date?
Tell us a time you had to make a difficult decision without your supervisor? How did you handle it?
Basic Dispatcher Job Interview Questions
Top 10 Dispatcher Job Interview Questions
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