☛ How do you define great customer service?

☛ Describe your customer service experience.

☛ Describe a stressful customer service experience you have handled in the past.

☛ What would you do if a customer was dissatisfied with your service?

☛ A customer pays you with a 20-dollar bill, but owe you 14.67. How much change do you give them?

☛ If your delivery required a signature, and the recipient was not available at the time of delivery, how would you handle the situation?