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⟩ Sample General Manager's Interview Questions

Competency Based Question for GM:

► What do you do on an ongoing basis to keep your professional skills up to date?

► Indicate some of the significant development efforts you have undergone in the last few years.

► What do you see as the key competencies needed in your current assignment and how have you gone about developing these?

Respect For Sacred Resources Based Question for GM:

► What type of budgetary responsibility do you carry in your current assignment? How well have you kept within that budget?

► Have you had significant experience with cost reduction efforts? Tell us about an experience.

► Can you share an experience of how you have maximized the benefit produced from limited resources you were given to work with?

Integrity Based Question for GM:

► Tell us what you do to ensure that you meet the work commitments you make to others?

► Tell us about an experience where you had to confront someone or give candid feedback?

► How did you do it? What did you say?

Teamwork Based Question for GM:

► What are some of the things you are doing to ensure the effectiveness of the team you are leading?

► Have you been on a dysfunctional team? What did you do as a team member or team leader to address the problems?

► Tell us about a time where you disagreed with the objectives or direction of a team you were on. How did you handle this?

Exceeding Customer Expectations Based Question for GM:

► What types of efforts are you making to serve your customers and to exceed customer expectations?

► How are you gathering feedback from your customers and how do you use this feedback?

► Tell us about a time where you wowed a customer.

Respect For Others Based Question for GM:

► How do you currently encourage people on your team to express their ideas and opinions? Can you give an example?

► How do you handle disagreement? Give us an example.

► Tell us your experience in working with others of diverse background from yours. How you handle differences that come from different backgrounds?

Innovation Based Question for GM:

► Tell us about an innovation that you've introduced in your work area.

► What have you done to introduce change or redefine the way work gets done in your area?

► What continuous improvement methodologies are you familiar with? Tell us about your experience.

Accountability Based Question for GM:

► What kind of system or method are you currently using for reporting progress on your work?

► What kind of metrics or measure do you currently use to measure the work in your area?

► How do you follow through on projects that you delegate to others? Can you give an example?

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