⟩ How are you?
This is as good a question as any to start an interview with. Ask genuinely and listen to the answer. You never know what might emerge that's worth your knowing.
This is as good a question as any to start an interview with. Ask genuinely and listen to the answer. You never know what might emerge that's worth your knowing.
Tell us what are your communication skills like?
Tell me about a time you had to deal with a very demanding customer. How did you handle it? Describe a situation where you went out of your way to provide customer satisfaction?
At this company, we like to think of ourselves as a team that works together to achieve our goals. How do you feel working in a team environment?
What are significant characteristics for a successful office assistant?
What do you enjoy most/least about this type of work?
How do you keep yourself organised when dealing with tasks and requests from multiple sources?
How many telephone calls can you attend in an hour, maintaining the same level of interest and professionalism?
Briefly describe your administrative experience? What do you consider your administrative strengths? How does your previous experience make you a suitable candidate for this job?
Are you comfortable using a phone system with multiple lines and handling a high volume of telephone calls?
What are the most satisfying and the most frustrating aspects of your present job?