One another simple question asked is whether you have managed a team directly or indirectly. The interviewer will also be interested to know how you have managed any project that is multidisciplinary, like matrix management or even cross country management.
What is your greatest strength?
Tell me about your dream job?
Tell me what are the communication methods you followed within team and to client?
Explain what are vital Contingency plans a team lead must take care?
How to conduct the team appraisals? Outline the process and parameters?
At a time two high priority (S1) tickets in you bin, only one engineer is available in this situations , what is your solutions for in this situation? (Here no chance to call other engineer and you are not at all technical guy)
What is service quality? How do you improve your team member’s service quality?
What is RCA (Root Cause Analysis ) when you are going to ask RCA from Your team member? Explain the process?
Ticket is Severity 1 and it is very critical one, your team members they not able to resolve the issue and you are the least person to solve a problem? How do you resolve the issue?
Explain what are the weakest qualities or attributes a team leader should avoid definitely?
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