Answers

Question and Answer:

  Home  Education Marketing Specialist

⟩ Suppose a customer left a negative review of our product on a social media site. How do you respond to the customer?

I would take the opportunity as a representative of the brand to address the customer in a respectful and holistic way, assuring them that our brand feels accountable to making the customer happy and discussing how we can best accomplish that in the customer's future interactions with our brand.

 133 views

More Questions for you: