⟩ Tell me what you know about Call Center?
Call center is a service desk, where a large volume of calls are handled by the customer associate in order to render services to the customer.
Call center is a service desk, where a large volume of calls are handled by the customer associate in order to render services to the customer.
Explain Are You Uncomfortable Making Cold Calls?
Tell us what issues can rise from paying per appointment?
Explain what is the difference between telesales and telemarketing?
Explain what will you do when a customer needs to be put on hold but is not agreeing to it?
Explain what should be the priority in telemarketing according to you?
Tell me what do you understand by b2b, b2c and b2g?
Tell me how would you handle an angry call from a customer?
Explain an example of this behaviour?
Explain & list some of the effective listening strategies that would be helpful in the telemarketing industry?
Explain have you ever had conflict with your team leader or manager?