⟩ Explain what do you mean by customer service?
The key features for customer service is
☛ Professional
☛ Polite
☛ Friendly
☛ Courteous
☛ Helpful
The key features for customer service is
☛ Professional
☛ Polite
☛ Friendly
☛ Courteous
☛ Helpful
Tell us what issues can rise from paying per appointment?
Explain what is the difference between telesales and telemarketing?
Explain what will you do when a customer needs to be put on hold but is not agreeing to it?
Explain what should be the priority in telemarketing according to you?
Tell me what do you understand by b2b, b2c and b2g?
Tell me how would you handle an angry call from a customer?
Explain an example of this behaviour?
Explain & list some of the effective listening strategies that would be helpful in the telemarketing industry?
Explain have you ever had conflict with your team leader or manager?
Explain what do you do if the dialer puts a Do Not Call number through to you by mistake?