When attending a client or customer on phone some basic telephone etiquettes should be followed.

Following are telephone etiquettes that should be followed by a tele caller :

☛ 1. Be quick in answering the phone.

☛ 2. Always make sure that the customer is greeted well.

☛ 3. When putting a line on hold take permission prior to it from the customer on the other end.

☛ 4. When transferring a call make sure you do it the right way and make it polite.

☛ 5. At the end of a call make sure that the customer is satisfied and does not have any query or doubt in mind.