This question is particularly important for family medicine jobs at Northwest Permanente. Our commitment to continuous improvement in patient care is a primary focus. Show the interviewer that you take this seriously and provide concrete examples of how you approach it.

I find that effective communication with patients plays a vital role in the quality of their care experience and in their overall health outcomes. I am intentional with each patient interaction to listen and reflect on what I have heard. If I can help them feel heard and understood, I am one step closer to cultivating a true partnership in their care.