Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers.

Answering this question right can help you demonstrate all of these traits.

☛ Use real-life examples from your previous roles that you are comfortable explaining

☛ Choose an example that demonstrates the role you played in resolving the situation clearly

☛ Remain professional at all times - you need to demonstrate that you can keep a cool head and know how to communicate with people