☛ Why would you like to work for us?

☛ What would you do if a customer wasn't happy with a coffee you made them?

☛ Describe an experience when you felt stressed? How did you manage?

☛ How will you remain focused each day with the monotony of making coffee?

☛ Do you have a favourite coffee drink?

☛ Explain a time when you provided excellent customer service?

☛ If you served a friend would you give them a free coffee?

☛ What are your favourite coffee techniques you use?

☛ Has there been a time when a customer was not satisfied?

☛ Can you tell me what a Breve is?

☛ Have you positively influenced someone in your life before?

☛ How do you define excellent customer service?

☛ Do you have a good memory, can you memorise a list of ordered items?

☛ When a customer orders a double double, what does this mean?

☛ Are you able to work in a fast paced environment?

☛ Can you name some coffee milk alternatives?

☛ Would you be disappointed if a customer didn't leave a tip?

☛ How would you make a latte?

☛ Why do you like to work in a cafe or coffee shop?

☛ What did you like most about your barista course that you completed?

☛ Do you have a problem with working weekends?

☛ Explain a situation where you worked well in a team?