⟩ What technical skills do you possess that would benefit our company? What is your basic technical experience and qualifications?
Technical support positions deal with a specific base or model of products. A basic knowledge of the company’s products and their uses is the key here. Research the company’s products in order to familiarize yourself with them as best as you can.
Other than basic hands-on knowledge of a product, a willingness to learn as much as necessary is required. Even if you are not familiar with their product, most companies have several training programs available to those with the desire to learn.
