☛ What are the main functions of BIAS?

☛ How would you respond to a customer who claims their website is loading too slowly?

☛ How would you access the Recovery Control in Windows?

☛ Mention any help desk tools that facilitate client communication.

☛ What do you find most intriguing about this position?

☛ Are you familiar with ERP software?

☛ What remote desktop tools have you used?

☛ Walk me through the process of a successful customer problem resolution. When is your role complete?

☛ Describe the procedure for installing antivirus software.

☛ What kind of customers have you dealt with most?

☛ Are you familiar with our products? What do you think are our most common customer queries?