⟩ Operational and Situational Loan Officer Interview Questions
► How do you get new business at your current/previous workplace?
► How would you describe your selling style?
► What interests you about the mortgage business?
► How would you learn about our sales culture during your first week on the job?
► How many clients do you have in your portfolio? How many of those did you bring in?
► How would you walk a client through the loan process?
► Describe your experience with brokered loans.
► What do you do when you don't have new prospect appointments scheduled for the day?
► How many prospect appointments did you schedule for this week?
► How would you handle being transferred to the same team as a difficult coworker?
► Recall the most difficult sale you've ever closed.
► Recall a time you had to resolve a problem with an angry client.
► How do you ensure excellent customer service for your clients?
► Recall a time you turned a negative situation with a client into a positive one.