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⟩ Operational and Situational Loan Officer Interview Questions

► How do you get new business at your current/previous workplace?

► How would you describe your selling style?

► What interests you about the mortgage business?

► How would you learn about our sales culture during your first week on the job?

► How many clients do you have in your portfolio? How many of those did you bring in?

► How would you walk a client through the loan process?

► Describe your experience with brokered loans.

► What do you do when you don't have new prospect appointments scheduled for the day?

► How many prospect appointments did you schedule for this week?

► How would you handle being transferred to the same team as a difficult coworker?

► Recall the most difficult sale you've ever closed.

► Recall a time you had to resolve a problem with an angry client.

► How do you ensure excellent customer service for your clients?

► Recall a time you turned a negative situation with a client into a positive one.

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