Clarify CRM Questions And Answers

21⟩ For any activity like update and insert, performed in the clarify CRM, a log is created called activity log. Name the table in which it is storedA) act_entryB) pay_meansC) log_entryD) act_log

Explanation: The table contains a log for almost anything that is performed on clrify by users. Even the actions executed by process manager and Rule engine are also logged.

Act_entry

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22⟩ What are the two types of binding defined in clarifyA) Control Level BindingB) Page level bindingC) Data level bindingD) Html binding

Control Binding

Data Binding

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23⟩ In clarify CRM billing manager the relation between the case and the site isA) One to OneB) One to manyC) Many to oneD) Many to Many

C, One site can have many cases where as one Case can't have more then one site. So Many to one.

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24⟩ TLD file is an XML document that defines the _,,______A) custom tags,B) operationsC) attributesD) tag handlers.

TLD file defines the following features:

1) Defines what are the various basic operations we can do with the TLD file.

2) Defines the various attributes available for the TLD.

3) It also mentions the tag handler class.

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25⟩ Tell me does clarify database has explicit primary keys defined for the tables?

NO. Primary key are not defined in the Clarify Database. The restrictions and relationships are managed by the application itself.

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26⟩ Which of the following statement(s) is true about the Bean FactoryA) It is used to instantiate the Application BeansB) Called by controller and from within Application BeansC) Forms the integral part of the Adapter class.D) Selects the appropriate Beans version to instantiate based on Class Map table.

A, Explanation: If we want to creat a load,save or Message Bean we need to instantiate the Bean Factory.

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27⟩ In clarify CRM billing manager the relation between the case and the contact isA) One to OneB) One to manyC) Many to oneD) Many to Many

C, One contact can create many cases. where as a case will have only one contact.

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28⟩ Window Manager system consists of theA) WMSendMessage functionB) Message dispatcherC) Message handlersD) Message invokers.

A, B

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29⟩ To add the shortcut keys to the Menu items we use the one of the following propertyA) shortcutKeyB) cutshortKeyC) hotkeyD) menuitemshortcutkey

C) hotkey

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30⟩ Worker beans are HTTP awareA) TrueB) False

A , Explanation: Data request or UI request will go to ControlServlet then it will generate a HTTP request to Particular Worker Bean.

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31⟩ ClfyMenu custom tag used to create application menus consists of __ and is defined as part of _.A) clfymenu , clarify.tldB) clfymenuitem, clarifyMenu.tldC) clfymenu, clarifyMenu.tldD) Clfymenu, clarify.tld

A) clfy:menu , clarify.tld

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32⟩ What is Internal IO and External IO?

The internal io are created through EAI Siebel Wizard.These object have their base type as siebel business objects.

The internal io are used in EAI Siebel Adapter BS through query methods.

External io are created during importing an External WSDL.They have xml as their base type and are often used to describe the structure of xml.

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33⟩ What is Smart Client?

Smart client can be worked as thick client or thin client.

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34⟩ The use of the eSupport Application in the ClarifyCRM is (Multiple choice)A) Search for SolutionsB) Create casesC) Field ServicesD) Create work cases

Explanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the customer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.

B. Create cases

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35⟩ In clarify CRM billing manager the relation between the paymeans and billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many

Many to one, as many paymeans can be connected to a particular billing arrangement.

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36⟩ Loading of the page in clarify is faster because of the following reasonA) Use lightweight objectsB) Split jspC) Both client and server work on the different machineD) Use of the ejbs

Explanation: In Clarify the GUI and Data are two separate requests to server. Once the gui comes to client machine, it is only the data that is fetched from server. This makes application loading much faster compared to normal web application where each request refreshes both the data and gui.

Correct Answer is B - Split JSP

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37⟩ How to add business partner in sap crm

Business partner get in to CRM system through various sites.1. Direct creation of BP in CRM system.2.ELM3.User Creations through Mkt. Campaign Internet sales4.Through CIC5.Transfer from R/3

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38⟩ In clarify CRM billing manager the relation between financial account and the billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many

It is One to One.For every account there is one Billing site and one Billing Contact.

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39⟩ What is the type ID for case object?1) 02) 7753) 444) 4115) 52

Type Id for CASE object : 0

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40⟩ Which of the following statements is false about the use of objId in the Clarify CRM database.A) objId never appear in any form of the ClarifyCRM applicationB) The value of the objId can be changed by the end user.C) objId is not dependent on any actual data changes to the data.D) Use of objId results in consistent and faster handling of searches in the database.Explanation The value of the objId cannot be changed by the end user.

It is B. The value of objid cannot be updated by the user.

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Clarify CRM

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52 Clarify CRM Questions And Answers

21⟩ For any activity like update and insert, performed in the clarify CRM, a log is created called activity log. Name the table in which it is storedA) act_entryB) pay_meansC) log_entryD) act_log

22⟩ What are the two types of binding defined in clarifyA) Control Level BindingB) Page level bindingC) Data level bindingD) Html binding

23⟩ In clarify CRM billing manager the relation between the case and the site isA) One to OneB) One to manyC) Many to oneD) Many to Many

24⟩ TLD file is an XML document that defines the _,,______A) custom tags,B) operationsC) attributesD) tag handlers.

25⟩ Tell me does clarify database has explicit primary keys defined for the tables?

27⟩ In clarify CRM billing manager the relation between the case and the contact isA) One to OneB) One to manyC) Many to oneD) Many to Many

28⟩ Window Manager system consists of theA) WMSendMessage functionB) Message dispatcherC) Message handlersD) Message invokers.

29⟩ To add the shortcut keys to the Menu items we use the one of the following propertyA) shortcutKeyB) cutshortKeyC) hotkeyD) menuitemshortcutkey

30⟩ Worker beans are HTTP awareA) TrueB) False

31⟩ ClfyMenu custom tag used to create application menus consists of __ and is defined as part of _.A) clfymenu , clarify.tldB) clfymenuitem, clarifyMenu.tldC) clfymenu, clarifyMenu.tldD) Clfymenu, clarify.tld

32⟩ What is Internal IO and External IO?

33⟩ What is Smart Client?

34⟩ The use of the eSupport Application in the ClarifyCRM is (Multiple choice)A) Search for SolutionsB) Create casesC) Field ServicesD) Create work cases

35⟩ In clarify CRM billing manager the relation between the paymeans and billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many

36⟩ Loading of the page in clarify is faster because of the following reasonA) Use lightweight objectsB) Split jspC) Both client and server work on the different machineD) Use of the ejbs

37⟩ How to add business partner in sap crm

38⟩ In clarify CRM billing manager the relation between financial account and the billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many

39⟩ What is the type ID for case object?1) 02) 7753) 444) 4115) 52

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Clarify CRM

Home Applications Programs Clarify CRM

52 Clarify CRM Questions And Answers

21⟩ For any activity like update and insert, performed in the clarify CRM, a log is created called activity log. Name the table in which it is storedA) act_entryB) pay_meansC) log_entryD) act_log

22⟩ What are the two types of binding defined in clarifyA) Control Level BindingB) Page level bindingC) Data level bindingD) Html binding

23⟩ In clarify CRM billing manager the relation between the case and the site isA) One to OneB) One to manyC) Many to oneD) Many to Many

24⟩ TLD file is an XML document that defines the _______,____________,____________A) custom tags,B) operationsC) attributesD) tag handlers.

25⟩ Tell me does clarify database has explicit primary keys defined for the tables?

27⟩ In clarify CRM billing manager the relation between the case and the contact isA) One to OneB) One to manyC) Many to oneD) Many to Many

28⟩ Window Manager system consists of theA) WMSendMessage functionB) Message dispatcherC) Message handlersD) Message invokers.

29⟩ To add the shortcut keys to the Menu items we use the one of the following propertyA) shortcutKeyB) cutshortKeyC) hotkeyD) menuitemshortcutkey

30⟩ Worker beans are HTTP awareA) TrueB) False

31⟩ ClfyMenu custom tag used to create application menus consists of __________ and is defined as part of _________.A) clfymenu , clarify.tldB) clfymenuitem, clarifyMenu.tldC) clfymenu, clarifyMenu.tldD) Clfymenu, clarify.tld

32⟩ What is Internal IO and External IO?

33⟩ What is Smart Client?

34⟩ The use of the eSupport Application in the ClarifyCRM is (Multiple choice)A) Search for SolutionsB) Create casesC) Field ServicesD) Create work cases

35⟩ In clarify CRM billing manager the relation between the paymeans and billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many

36⟩ Loading of the page in clarify is faster because of the following reasonA) Use lightweight objectsB) Split jspC) Both client and server work on the different machineD) Use of the ejbs

37⟩ How to add business partner in sap crm

38⟩ In clarify CRM billing manager the relation between financial account and the billing arrangement isA) One to OneB) One to manyC) Many to oneD) Many to Many

39⟩ What is the type ID for case object?1) 02) 7753) 444) 4115) 52

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24⟩ TLD file is an XML document that defines the _,,______A) custom tags,B) operationsC) attributesD) tag handlers.

31⟩ ClfyMenu custom tag used to create application menus consists of __ and is defined as part of _.A) clfymenu , clarify.tldB) clfymenuitem, clarifyMenu.tldC) clfymenu, clarifyMenu.tldD) Clfymenu, clarify.tld