41⟩ Explain me how do you keep your manager informed about what is being done in your work area?
I would only have to contact my manager if something wasnt getting done in my work area.
Billing Specialist
Home Financial Billing Specialist
“Billing Specialist Frequently Asked Questions in various Billing Specialist job interviews by interviewer. The set of questions are here to ensures that you offer a perfect answer posed to you. So get preparation for your new job interview”
68 Billing Specialist Questions And Answers
42⟩ Tell me how do you manage rejected or unpaid claims?
It is quite a problem when a claim gets rejected or is not paid. I make sure that no delays occur when submitting claims as I appreciate the fact that the longer a claim is unpaid, the less likely it is to be paid and can get rejected too. However, should this situation occur, I make sure that I correct and re-submit the claim as soon as possible.
43⟩ Tell me which forms have you most often used in your current and former positions?
I have had considerable experience with CPT, HCPCS and ICD-9 Vol 3.
44⟩ Tell me which Medical Billing Coding System do you know?
I have had considerable experience with CPT 9, HCPCS and ICD-9 Vol 3. I am also studying ICD 10 Codes.
45⟩ Tell me have you billed for Medicare and Medicaid?
Yes I have
46⟩ Tell me what is your personal method for keeping organized?
Keeping a clean and tidy desk is a start. Putting things away right away.
47⟩ Tell me what experiences do you have in accounts receivable?
I do not have much, but I did work for C&S and one of my job duties were to call and get payments on delinquent accounts.
48⟩ Tell me which type of software have you used Epic, Medisoft or other programs?
I have had extensive experience using Epic.
49⟩ Tell me how do you manage your time?
I am very good at managing my time because I do not let things get behind, I dont let things stress me out. I can multitask.
50⟩ Tell me does Insurances play games to avoid paying claims?
I think sometimes they do. Not all of them and it is up to us to see who may be playing games following reputation and insight.
51⟩ Explain what specialties have you billed or coded for?
I have worked for both ophthalmologists and dermatologists and have coded and billed for both these specialties.
52⟩ Tell us what is your Understanding of Medical Terminology?
I am comfortable with medical terminology as a whole and have extensive knowledge of terminology associated with CPT and ICD codes.
53⟩ Tell me how do you handle insufficient funds received from a customer?
We will make sure that we call the customer and let them know. Sometimes it might be a mistake. Send the letter including the payment request and fine for bad check.
54⟩ Tell me what’s your strategy and process for appealing a denied claim?
The first thing I do is find out just why a claim has been denied. If I feel that the denial is unfair, I consult with the doctor in question and re-file the claim providing information and proof of why it should not have been denied.
55⟩ Tell me do you have experience of setting up Provider with Clearinghouse?
Yes, I am familiar with claims submission procedures to clearing houses and I have resolved several claim submission problems.
56⟩ Explain me do You Like to Take on New Responsibilities?
The medical billing industry changes rapidly. Employers want employees who demonstrate resiliency and adaptability. Describe past experiences in utilizing patient financial information systems; adjudicating claims; processing and tracking submissions, remittances and rejections; and how you are willing to take the extra steps necessary to ensure proper cashiering, credit and collections to ensure that all patient accounts get paid in a timely fashion.
57⟩ Tell me why Are Good Communication Skills Essential in This Field?
Interviewers want to know whether, in addition to dealing with clinical records and submitting medical claims, you can also deal with patient calls and work with other medical billing personnel to resolve disputes. This role typically requires strong verbal and written skills to effectively interact with others, so describe situations that required you to communicate effectively under pressure with co-workers and medical office personnel.
58⟩ Tell me do you keep updated with Insurance and Healthcare coverage changes?
Yes, I keep myself constantly updated with Medical Billing and Coding industry updates in regular basis. Additionally, certification upgrades help and so does maintaining liaison with insurance companies and other healthcare agencies help as well.
59⟩ Tell me what type of certifications do you have?
I would expect this question to be asked more for medical coding jobs. Certification in medical billing is a definite plus, but I haven’t seen that requirement for strictly medical billing jobs. Certification does show you are committed to your profession and meet certain minimum standards. If you are not certified, a good response would be that you are working towards certification - assuming you are. But don't dwell on what credentials you don't have - emphasize the experience and skills you do have.
60⟩ Tell me what usually gets your number one priority in a typical day?
☛ 1- check my mail for any correspondence from clients and reply
☛ 2- check AR aging to avoid any bad debt in our customers
☛ 3- Check bank movements if we have payment advice from any client
☛ 4- Make allocate payments and analysis any queries.
