41⟩ Tell me you will be required to drive the company cargo van. Do you have a valid US driver’s license?
Yes! I do, without any ticket.
Cash Clerk
Home Financial Cash Clerk
“Cash Clerk Frequently Asked Questions in various Cash Clerk job interviews by interviewer. The set of questions are here to ensures that you offer a perfect answer posed to you. So get preparation for your new job interview”
56 Cash Clerk Questions And Answers
42⟩ Tell us do you work well with computers?
Accounting clerk interview questions and answers will often pay close attention to your technological abilities and talents. You will spend a majority of your time working with a range of computer programs and software. When you respond to the inquiry, be sure to point to specific specialties and proficiencies. State your familiarity with various operating systems and standard industry technology. If you happen to have any relevant certifications, you should mention those as well.
43⟩ Explain me what are the excuses customer usually makes to get away from debt payment? How to deal with that?
Customers usually have excuses like:
☛ Cheque is in post: Ask him to send a copy of cheque through mail and inquire about the cheque number, date and what name the cheque is issued. If they are telling you the truth then, it will provide you all the facts you asked for and if not then probably they are lying
☛ Not received any statement, notice or any invoice: It is the most common excuse you will face. Ask them to give their address and make a request to pay the debt on that day itself.
☛ Account department operates only at 9am to 12pm one day a week: In such cases, think about the company size, is it really big to have an accounting department. And if yes, try to contact the director or partner of the company they can process your payment.
☛ Debtor is never available: Try to get personal contact number through which you can reach the debtor if that is not working send a warning letter about the payment to the debtor’s address, and they should call you back.
☛ Cash flow problem: If the client is really facing cash-flow problem ask him to pay the amount in small installment, if he is still resentful about paying the debt than refer them to a debt counsellor. If the problem is temporary then give him some time to overcome his problem but time should not exceed to a longer duration.
☛ Signatory is passed away: Nothing much can be done in such cases, unless you have a proper legal paperwork that states the third party name for the payment if anything goes wrong with the main party.
☛ Account is already been paid: If the debtor gives such excuses then try retrieve all the information like which bank account, date and day of the payment deposited, request to mail a copy of deposit slip, etc. If he stammers anywhere while giving information, then get alert it’s a red flag.
☛ Too busy: Show appreciation to debtor that keeps him busy, and politely ask them to settle the payment without any delaying as it is the best interest for him.
44⟩ Tell us according to, Fair Debt Collection Practice Act, who are the third parties that the bill collector, can deal with while trying to collect a debt?
Third parties include
☛ The client or consumer
☛ The client’s attorney
☛ Client’s reporting agency
☛ The Creditor
☛ The Creditor’s attorney
☛ The debt collector’s attorney
45⟩ Explain me what sort of information did you have to keep confidential in your last clerical job?
Show how you used your judgment to determine what types of information and situations to keep confidential. Give specific examples of the confidential information you managed. How was this information stored? How did you monitor it? What was the process for retrieving it?
46⟩ What are your professional goals as Cash Clerk?
The purpose of this question is to understand your expected career trajectory. The hiring manager wants to know if you can plan for the future and what kind of goals you set. For instance, are you realistic? Are you ambitious? If you have target objectives in mind, state them. If not, talk about how you’ve focused on your personal and career development.
47⟩ Tell me what is your greatest weakness for the position as Cash Clerk?
I tended to be a perfectionist, and as a result I struggled to delegate to others. However, I have found that in order to develop both individually and as an organization, everyone in a company must be given responsibility, and through this a solid team develops and the organization thrives.
48⟩ Tell me what qualities would you bring to us? What are your distinguishing attributes? In your opinion, what skills and abilities are vital for an administrative clerk?
I offer:
• Profound communication ability including grammar, punctuation, proofreading, spelling and telephone skills
• Well versed in performing word processing jobs; letters, memos, reports and a like
• Outstanding front desk and reception skills
• Strong organizational skills
• Ability to work independently, maintain confidentiality and prioritize tasks in a busy environment
• Excellent interpersonal skills for maintaining positive corporate relationships
• Capability of working under pressure
• Strong motivation, detail orientation, professionalism and ability to multi task
49⟩ Explain me about a time you provided excellent customer service?
A customer came in looking for a product she saw online, however we did not carry it in stores. I apologized and explained that our store inventory differed from our online inventory. I showed her a similar product in our store that she could purchase. As well as offering her the option of free express shipping on the online product just in case she was sold on that specific one. I allowed her to choose whichever was most convenient for her to show we were willing to do whatever it took for her to leave a happy customer.
50⟩ Tell us what types of correspondence were you responsible for?
When answering clerical interview questions like this, indicate the level of responsibility you had with regard to generating and editing correspondence. Did you type correspondence from rough drafts, corrected copies, voice recordings, dictation or previous versions? Highlight your knowledge of English composition, spelling and grammatical rules. Explain how you ensured accuracy. Provide work samples to support your answer.
51⟩ Tell us what reports did you have to compose, format or check and distribute?
Give examples of the reports you were responsible for and explain how you obtained and managed the necessary information and what systems you used to generate and distribute the reports.
52⟩ Tell us were you responsible for coordinating any events, projects or programs?
Have a good example ready of a project where you were involved in the planning and organization. Clerical interview questions like this are designed to explore your planning and organization skills as well as your initiative and ability to work independently. Focus on these skills in your answer.
53⟩ Explain me the busiest work situation you have recently experienced?
Again have an example ready for the interviewer. Describe the situation, the actions you took to meet the demands and the outcome. Focus on your ability to perform under pressure by planning and prioritizing successfully. Avoid making negative comments about having to handle a busy situation but rather convince the interviewer that you enjoyed the challenge.
54⟩ Tell us what experience do you have with handling money?
Detail what your responsibilities were in this area. Did you collect, count and disburse money? Was there any basic bookkeeping involved? Were you responsible for any banking transactions?
55⟩ Tell me what is Fair Debt Collection Practices Act?
It is an act which is prevalent and valid in U.S, and it creates guidelines according to which the bill collectors may conduct business, and it also determines the rights of consumers involved with bill collectors.
56⟩ Tell us what information were you responsible for processing?
Focus on the types and volume of information - forms etc - to be captured and processed. What software and systems did you utilize? An important part of answering clerical interview questions about information processing is to detail how you verified or audited the information before processing it? How do you check for errors?
