Cash Clerk

☛ By direct communication with the debtor

☛ Filing a lawsuit against the debtor

☛ By taking custody of the property or selling customer property

☛ By hiring debt collection service

Responsibility of bill collector includes

☛ Identifying customers with back due accounts and notifying them by email or telephone

☛ Negotiating repayment plans, maintaining electronic account and collection records

☛ Referring customers to referrals to professional debt counselors

☛ Forwarding statement of customers to legal bodies to take actions

Focus on dealing with queries or requests from customers or members of the public.

Highlight your use of knowledge of the department and company to successfully answer queries and provide information. These clerical interview questions are exploring your ability to provide an efficient information service to the public, clients, colleagues and managers.

Find the key abilities and skills required for this position in the job posting. Describe how you demonstrated these skills in your previous jobs.

Key skills for clerical positions usually include communicating with customers, employees and other individuals to answer questions and obtain and give information, taking and directing calls, filing, compiling, checking and distributing documents and correspondence, recording data and scheduling activities.

Detail the packages you are familiar with and explain what you have used each package for. Give specific examples of the functions you are proficient in such as creating and formatting spreadsheets in Excel and creating and editing tables in Word. Relate your computer skills to the job requirements.

How did you organize venues, inform participants, organize documentation, set up the meeting room? Were you also responsible for taking and distributing minutes?

Be specific about any daily, weekly, quarterly deadlines you regularly had to meet. Explain how you scheduled your activities to ensure that you did meet the deadlines.

The interviewer wants to know if you are able to analyze a problem and come up with a workable solution. Show how you use your initiative to pro-actively make positive changes.

Bad debt occurs when customer ignores small things like

☛ Checking of a business and background of the client before offering credit

☛ Setting safe customer credit limits

☛ Release good only once the payment is cleared

☛ Before shipping any goods wait for direct deposit payment to clear

☛ As soon as a job is done send invoice to the responsible party

☛ Give all information on your invoice about the mode of payment

☛ Stay in regular touch with your client

☛ For early payment of bills offer a small percentage discount

Bill collectors can

☛ Make atleast three or more contacts per week by phone or letter

☛ In one month can make more than 10 contact by any other mean like e-mail

☛ Make a face to face contact more than once a fortnight

This provides an indication of how busy you were and how much time was spent on dealing with requests for information. If you also dealt with the public via written communications then include this in your clerical interview answer.

Bill collectors can do following things

☛ Using obscene or abusive language

☛ Harassing customers with repeated calls

☛ Calling before 8 am onwards or after 9 p.m.

☛ Giving wrong amount of your debt

☛ Calling at office hours even if you asked not to call

☛ Sharing your debt information to others

☛ Falsely claiming himself as law enforcement official or credit bureau representative

☛ Threatening unnecessarily to sue you or seize property unless they actually plan to execute it

Accounting work is meticulous and requires strict attention to detail. The interviewer needs to know how you cope with this type of task. Pinpoint your most effective work methods and briefly explain each. For instance, do you prefer to do more tedious tasks after lunch to improve focus? However, keep in mind every company has a unique work environment and process, so imply that you’re still flexible to the enterprise’s methods and needs.

I can type more than 55 words per minute with accuracy.

Among the most common transactions are receiving deposits, cashing checks, and handling withdrawals. To perform such operations, clerks need to perform client identification and ensure validity of signature on documents and checks.

To achieve excellence at my place of work.

Besides being presentable in both appearance and demeanor, a bank clerk must be responsible, a quick and efficient worker, and committed to flawless performance. Clients are easily annoyed by mistakes when it comes to their bank accounts and money transactions.

Handling money is expected to be my primary duty. I have no problem with that responsibility. I've worked as a cashier for three years and have experience counting back change and balancing my cash register. A customer has never had an issue and my register has never come up short.

A “letter of demand” is usually issued by a bill collector to the customer, stating about the filing a lawsuit if payment is not done by debtor in given period.